What’s New
Introduction
Key components of Orchestra
Getting Started
Opening Orchestra
Login
Selecting Application
Branch, Workstation and Profile settings
Call and Serve Procedures
Customer Journey Management Terminology
Issuing Tickets - Reception
Calling Visits - Counter
Working with the called Visit
Completing the transaction
Removing a Visit
Calendar Procedures
Calendar view
Booking an Appointment
Blocking a Resource
Reception
Connect Counter Procedures
Remote Controlling Mobile Connect
Settings Pages
General Icons
Quick Buttons
Calling a Customer
Serving a Customer
Connect Concierge Procedures
General Information
Getting Started With Connect Concierge
Using the App
Start Screen and Side Menu
Logging in
Logging out
Queue View
Quick Serve
Creating an Appointment
Editing an Appointment
Arriving an Appointment
Creating a Visit
Editing a Visit
Cancelling the Current Task
Copyright notice
Cancelling the Current Task