What’s New

This section describes what is new in this manual, since the latest major release of Orchestra.

General

• Added the Connect Concierge Procedures chapter.

Getting Started chapter

• Exchanged the Login page screen shot.

Calendar Procedures chapter

• Added and updated information about Blocking Appointments.

Connect Counter Procedures chapter

• General updates.

• Added the Remote Controlling Mobile Connect section.

• Added the Quick Buttons section.

• Added information about Privacy Policy.

• Updated the Calling a Customer and Serving a Customer sections.

Connect Concierge Procedures chapter

• Minor update to Logging out section.

• Updated the whole chapter. For example, the following features have been introduced:

• Multi-Branch support

• Ticketless

• Multi-Service support for Appointments

• VIP Level support

• Queue View

• Quick Serve